Helpful Resources for Employers

Please note that the below information is not applicable to employers sitused in the state of New York.  There is a specific Helpful Resources section for NY-sitused employers that can be reached via the navigation bar at the top of the screen or by clicking this link.

Administrative Resources

Deep Dives with additional detail

For Disability members

Virtual Training Video Resource Library

Self-Bill Customers:

• Navigate and use your Self-Bill Template   (2:05 video)
• Manage Self-Bill Template Errors   (2:06 video)
• Pay your monthly Self-Bill Invoice   (2:24 video)
• Sign-up for Automated ACH bill payment   (1:49 video)
• Evidence of Insurability Processing   (2:18 video)
• How to Calculate Long Term Disability Premium   (2:26 video)

List-Bill Customers:

• Add enrollment through the Financial Protection eBill Portal   (1:04 video)
• Update enrollment through the Financial Protection eBill Portal   (1:50 video)
• View, update and pay your list-bill invoice   (1:09 video)
• Process enrollment above Guarantee Issue   (1:41 video)
• Sign-up for Automated ACH bill payment   (1:49 video)

Forms Access:

• Access the Forms Library   (0:59 video)

Customer Reporting:

• Access claims and Evidence of Insurability status reporting   (0:50 video)

For Life members